Strategy-led digital change that delivers outcomes, not just tools. Turn fragmented data into automated reporting, better decisions, and capable teams.
Digital transformation has become a buzzword—and that's part of the problem. Businesses are sold tools with promises of transformation, but six months later the spreadsheets are still there, the new software sits unused, and the problems are the same.
Real digital transformation isn't about technology. It's about changing how your organisation works with data. It's a combination of strategy, process redesign, capability building, and yes—appropriate tools. But tools come last, not first.
I work with SMEs who know they need to change but don't know where to start. Some have invested in systems that aren't delivering. Others are drowning in manual processes and fragmented data. What they share is a need for a practical roadmap—one that recognises their constraints, their people, and their actual business problems.
Buying software without a clear purpose. Implementing systems that don't talk to each other. Training that focuses on buttons and menus, not decisions and outcomes. Tools that sit unused because teams don't understand why they matter.
Understanding your decisions, then designing the data flows that support them. Replacing manual processes with automated ones. Building team capability so new tools actually get used. Measuring outcomes and iterating until value is real.
The difference matters. Businesses that focus on tools first end up with expensive shelfware. Businesses that focus on transformation first end up with sustainable change—processes that run faster, teams that make better decisions, and data that actually flows where it's needed.
A structured approach to digital change that prioritises outcomes over implementation speed.
I map your current state—data sources, processes, pain points, and team capability. We identify quick wins and structural barriers.
We define what good looks like for your business. Clear objectives, prioritised use cases, and agreed success metrics.
A practical delivery plan with phases, timelines, and resource requirements. No big bang—incremental wins that build momentum.
Hands-on implementation—data modelling, system integration, automation build, and team training. I work alongside your team throughout.
We track against agreed metrics, gather feedback, and iterate. Transformation isn't a project—it's a capability we build together.
The kinds of changes that deliver measurable value for SMEs.
Weeks of manual consolidation become automated refreshes. Month-end close shrinks from days to hours. Finance teams stop wrestling with spreadsheets and start analysing trends.
Your ERP holds valuable data—but it's trapped in static reports. We connect ERPs to Power BI for real-time, self-service analytics across sales, finance, and operations.
Manual handoffs between teams become automated flows. Approval processes that took days now complete in hours. Errors disappear because data doesn't get re-keyed.
Moving from on-premise spreadsheets to cloud-based collaboration. Selecting the right tools for your needs—not whatever's trending. Integration that actually works.
Every business is different. A manufacturer needs different capabilities than a professional services firm. A scale-up faces different challenges than an established SME. The framework stays the same—the specifics change.
What's consistent is the focus on outcomes. Not go-live dates, not feature lists, not vendor promises. Outcomes: time saved, errors reduced, decisions improved, capability built. That's what transformation looks like.
Based in the Wirral, supporting businesses across Merseyside and the UK.
Digital transformation works best when it's planned. Let's discuss where you are, where you need to be, and whether I can help you get there.
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