DIGITALADAPTION

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Master Data Ownership Matrix

Use this matrix when nobody is quite sure who owns customer, supplier, item, stock, pricing, finance or reporting data. It is designed to make ownership visible before migration and reporting work gets expensive.

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Quick answer

The Master Data Ownership Matrix helps SMEs assign business owners, technical owners, approvers and sign-off evidence for the master data domains that usually break ERP migrations and reporting trust.

Ownership matrix

Data domainBusiness ownerTechnical ownerApproverEvidenceRisk if unowned
CustomersSales or customer service leadERP or CRM adminFinance or sales directorDuplicate report and active/inactive rulesOrders, credit control and reporting disagree
SuppliersPurchasing or finance leadERP or finance adminFinance directorSupplier master export and payment termsPayment terms, bank details and purchasing reports drift
Items and productsOperations or engineering leadERP adminOps directorItem master, units of measure and categoriesStock, BOMs, costing and order fulfilment break
BOMs and routingsEngineering or production leadERP adminOperations directorApproved BOM and routing listProduction planning and costing lose trust
Finance dimensionsFinance leadFinance-system adminFinance directorChart of accounts and cost centresMonth-end and management reports do not reconcile
Report definitionsFinance and ops jointlyBI ownerMD or sponsorReport catalogue and KPI definitionsBoard pack and operational dashboards tell different stories

How to use it

Where it fits

This matrix supports ERP Data Readiness Review work, data-quality cleanup, source-to-target mapping, Power BI reconciliation and post go-live reporting rescue.

Evidence note

These resources are based on practical ERP migration, data-readiness and reporting-reconciliation controls: named owners, source inventories, issue registers, source-to-target maps, validation evidence and sign-off before leadership relies on the numbers.

Related resources

Need help using this?
Digital Adaption helps UK SMEs produce migration readiness packs, data-quality issue registers, owner matrices and reconciliation evidence. Book a data risk call.
Start with a 30-minute data risk call

Find out why the numbers do not match before the project gets expensive.

Tell me what needs to migrate, what no longer reconciles, or which report the business no longer trusts. If there is a fit, we start with a 5 to 10 day ERP Data Readiness Review.