The challenge
The business, a UK industrial manufacturing group, had grown through acquisition. Each site ran its own ERP, its own part numbering, its own customer and supplier records, and its own definition of what "on time in full" actually meant.
Group reporting was a monthly exercise in spreadsheet archaeology. Stock visibility across sites was effectively zero. Nobody could answer a simple question like "how much of this part do we hold across the group?" without three phone calls.
The mandate was clear: consolidate everything onto a single cloud instance of Infor LN. £4.5 million budget. Three years. 220 users across all sites.